Shipping Policy:
Shipping Options: All orders (domestic and international) will be shipped with USPS as a First Class Package with a tracking number. SimplebyVivian is NOT responsible for any shipping delays or lost packages after order has been dropped off with USPS, meaning no refunds for lost or delayed packages. Please email [email protected] with any questions or concers.
Processing Time: Please give us 1-2 business days to prepare and ship out orders.
Customs and Import Taxes: Buyers are responsible for all custom fees and import taxes. SimplebyVivian is not responsible for any delays or fees due to customs.
Returns and Exchanges:
All orders are FINAL. SimplebyVivian does not accept returns, refunds, or exchanges. However, please email [email protected] with any concerns and we will handle it on a case by case basis.